Before your first top-up: billing details
The first time you top up, you'll be asked to enter your billing details before the payment screen appears. They're needed to issue invoices for your account.
Fill in:
Company name
Country
City
Address
Postal code
VAT number or tax identification number (if applicable)
Invoice email (optional; invoices are sent here)
If you're topping up as an individual rather than a company, click Are you an individual? on the billing details screen.
Once your billing details are saved, you won't need to enter them again for future top-ups.
How to top up from the wallet
Click Wallet in the top navigation bar.
On your Wallet Balance page, click Top up wallet in the top right.
Choose a payment method and enter the amount. The minimum top-up is $50.
If you have a promo code, enter it in the Promo code field. Any bonus credit is shown before you pay.
Check the summary. It shows the handling fee for your payment method and any VAT, with the total to pay.
Complete the payment.
Your current balance is always shown in the top right corner of the platform.
How to top up at checkout
If your balance doesn't cover your cart, the Order Summary panel shows an Insufficient Balance warning with the amount needed. Click Top up wallet directly from the cart to add funds without leaving checkout. Once you've topped up, return to complete your order.
Display currency
You can choose to see amounts in USD, EUR or GBP under Settings → Account → Display currency. This only changes how amounts are displayed. All transactions are processed and billed in USD.