How to check
Before reporting, confirm the link attribute directly. You can do this by:
Right-clicking the page your link is on and selecting View Page Source, then searching for your URL
Using a browser extension like Ahrefs SEO Toolbar or similar
Checking the backlink data in your Ahrefs, Semrush, or Moz account once the link has been indexed
If the rel="nofollow" or rel="ugc" attribute is present on your link, it needs to be fixed.
How to report it
Go to your Orders tab.
Open the relevant order.
Report the issue — include a note confirming the nofollow attribute and, if possible, a screenshot or the specific URL where the link appears.
Our team contacts the publisher to request the correction. Most
publishers fix this quickly once flagged.
What happens if it isn't resolved
If the publisher can't or won't correct the attribute, you'll receive a
full refund to your wallet. We don't leave nofollow links standing as
fulfilled orders.
⚠ Sponsored or UGC tags: Some publishers apply
rel="sponsored" rather than rel="nofollow" . If you see this on
your link, report it the same way — sponsored attribution is treated
the same as nofollow for resolution purposes.
💡 Next step: How the 12-Month Guarantee Works → My Link Isn't Indexed