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I Can't Log In to My Account

You can sign in to MeUp with your email and password, or with your Google account. If you're having trouble getting in, here's what to try.

Written by Velichko Achev

Did you sign up with Google?

If you created your account with Continue with Google, you may not have a password at all. On the sign-in page, click Continue with Google and choose the same Google account you signed up with.

Reset your password

  1. Go to the MeUp sign-in page at take.meup.com.

  2. Click Forgot password?

  3. Enter the email address registered to your account.

  4. Check your inbox for the reset link. If it doesn't arrive within a few minutes, check your spam folder.

  5. Follow the link to set a new password and sign in.

Make sure you're using the right email

If the reset email isn't arriving, double-check the address you're using. If you signed up with a work email that has since changed, or you have several email accounts, your MeUp account may be registered to a different address.

Connecting or disconnecting Google

Go to Settings → User to manage your sign-in methods.

  • Connect Google to sign in with one click, no password needed.

  • Disconnect Google if you'd rather use your email and password. If Google is your only sign-in method, set a password first: we'll email you a link to create one, so you never lose access.

If you can't access the email address on your account

Contact our support team through chat. We'll verify your identity and help you regain access.

If you've tried all of the above

Reach out through chat with as much account detail as you can: the email address you believe is registered, your company name, and any order history you can reference. We'll sort it out.


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